Working from Home
My recent experiences talking on the phone with different people that provide customer help while working out of their home is that they are lonely. Beyond the help asked for they want to have real conversations about anything with other people. A simple 5 minute phone call results in an hour log interaction about most anything that two friends talk about. New York pizza, local taxes, philosophy, community, education, pets, etc.
Working from home is not providing the friendships that are formed when going to a job.